Monday Jul 14, 2025

EU Users unable to access Studio
Studio

 Partial outage

EU Users unable to access Studio
Update


Jul 14, 2025 - 08:54AM (UTC)
Resolved


Jul 15, 2025 - 03:37PM (UTC)
Identified

On the 14th July 2025 users in the EU region experienced issues logging into ScreenCloud Studio

The incident resulted in a temporary service outage lasting 24 minutes, during which login attempts failed. Full functionality was restored once the underlying issue was identified and the deployment was rolled back.

Jul 14, 2025 - 08:30AM (UTC)

Components affected

Studio

Reported on

Mon, Jul 14, 2025 8:30 AM (UTC)

Resolved at

Tue, Jul 15, 2025 3:37 PM (UTC)